WELCOME TO OUR WEBSITE!
Please note that if you use www.foc.group (referred to as ‘website’), you are agreeing to comply with the below-specified terms & conditions. Should you disagree with any of these, please stop using our website, and contact us directly to obtain any information you might need (please find our contact details in the Website footer).
FOC Group includes FOC Sentosa Pte Ltd, FOC Orchard Pte Ltd, and FOC Restaurant Pte Ltd and will be further described as: “us”, “we”, or “our”. FOC Group operates www.foc.group (referred to as “website”). This page will inform you about our policies regarding the collection and use of Personal Information we receive from you via our website.
We understand that the privacy of your information is important to you, and it is of the utmost importance to us as well. We are not going to sell or share your personal data with any third parties, we only use it to process your reservations within the systems that we are using (specified below) and send you information about our upcoming offers and events that may be beneficial or interesting for you at FOC Restaurant, FOC Sentosa, FOC PIM PAM (referred to as “our Restaurants”).
HOW WE COLLECT DATA
WHEN YOU BROWSE OUR WEBSITE…
…we don’t require you to provide us with any Personal Data, as our website is mainly informative. When you browse through our website we may only obtain information via ‘Cookies’. They include information such as your computer’s Internet Protocol (“IP”) address, type and version of your browser, the pages of our website that you visit and the time and date of your visit, as well as time spent on those pages and other statistics. We use third-party services (Google Analytics) to collect, monitor and analyze all this information, in order to improve your experience on our website, allowing you to get all the necessary information easily. We do not link the information and data automatically collected in the above manner to any personally identifiable information of yours. If you don’t wish this information about you to be automatically collected, you may change the stings of your browser and/or device to prevent it.
WHEN YOU MAKE A RESERVATION WITH US…
… we may ask you for your personal information, which may include, but is not limited to your name, in order to process your reservations via our Reservation System (operated by Weeloy Pte Ltd) or online booking forms. We need this information to be able to contact and identify you, giving you the best experience when you visit us. Therefore, when you make a reservation with us via our online channels, you are giving us consent to collect your personal data and you are doing so at your own risk. We may also contact you after your visit to the Restaurant in order to ask about your experience with us. We ask for your opinion to improve our service to you, however, you may choose not to provide it to us.
WHEN YOU PLACE AN ORDER WITH US…
… we may ask you for your personal information, which may include, but is not limited to your name, in order to process your order via our system. We need this information to be able to contact and identify you, giving you the best experience when we deliver to you. Therefore, when you place an order with us, you are giving us consent to collect your personal data and you are doing so at your own risk. We may also contact you after your order to ask about your experience. We ask for your opinion to improve our service to you, however, you may choose not to provide it to us.
WHEN YOU SIGN UP FOR OUR NEWSLETTER…
… we may use your Personal Information to contact you directly via email when you sign up for the Newsletter on our website or in the reservation widget. You may also give us written consent to include you in our Mailing List (digital or offline). We use MailChimp to send you information about the best offers and fun events happening at FOC Restaurants, in hope you can join us or redeem the offers presented to you. You may unsubscribe from our newsletter at any point of time and we will no longer send you any information or contact you directly by email unless you give us your consent to do so again.
PROTECTION OF YOUR PERSONAL DATA
We take reasonable steps to ensure that your Personal Data is protected from misuse, interference, loss, unauthorized access, modification or disclosure using various methods. Please note however, that transmission of information via the Internet is not 100% secure and we are not able to guarantee the complete security of your personal data transmitted to our Website; any personal data transmission is at your own risk.
RETENTION OF PERSONAL DATA
We may keep your Personal Data for as long as it is useful for us, in the pursuit of improving the service provided to you at our Restaurants. Should you wish to erase your personal data, please contact us directly at [email protected] .