FAQ

All your questions about our food delivery answered

Where do we deliver?

We are now delivering Island-wide! Please see our delivery rules as per below. You may always pick up your order yourself – no min order value or additional cost

Area

Primary Delivery Zone*Outside of Primary Delivery Zone
Min order value

$35 (GST inclusive)

$35 (GST inclusive)

Order value below 75$ (GST inclusive)

$8 delivery fee

$15 delivery fee
Order value above 75$ (GST inclusive)Free delivery$15 delivery fee
Order value above 100$ (GST inclusive)Free deliveryFree delivery
FOC Fiesta MenuFree deliveryFree Delivery

 

* Primary Delivery Zone – postal codes starting with the following 2 digits: 01*, 02*, 03*, 04*, 05*, 06*, 07*, 08*, 14*, 15*, 16*, 09*, 10*, 17*, 18*, 19*, 20*, 21*, 22*, 23*, 24*, 25*, 26*, 27*, 28*, 29*, 30*, 31*, 32*, 34*, 35*, 36*, 37*

There are some special offers, as for example FOC Fiesta Menu, that we deliver island-wide, however we need 24 hours advance orders to plan our deliveries to the best of our abilities.

When do we deliver? When can you place your order?

We work every day from 8:00 to 21:00, however you may place your order 24/7 on our website in advance and we will deliver your food & drinks as ordered, or prepare your order for pickup when you wish

Where can you pick up your orders?

Currently you may pick up your orders from FOC Restaurant (40 HongKong St) and FOC PIM PAM (442 Orchard Road). FOC Sentosa is currently unavailable for pickups, but don’t worry – we do delivery to all the Sentosa Island destinations.

Your delivery hasn’t arrived on time, what should you do?

We do our best to deliver all the orders on time, however sometimes due to high demand and unpredicted delays, your orders may not get to you on time. We sincerely apologize for that. If you wish to check on the status of your order, please contact us via the Live Chat.

What payment modes do we accept?

Currently we accept instant online payments with debit and credit cards (Visa, Mastercad, Amex). We do not accept cash on delivery.

Your order is not complete, there are some items missing… What should you do?

We do our best so that it doesn’t happen, however there may be some cases when a human error occurs. Just drop us a message ove rthe Live Chat and we will amend our mistake, hoping for your kind understanding.

Contactless delivery

Please note that we keep all the safety measures while doing delivery. Should you like us to just leave your order at your doorstep, just mention it in the additional notes on the Checkout page.

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